Privacy and Cookie Policy

Privacy protection rules

• Megatek has at its disposal information technology means for data processing of potential Clients and online shopping, and in this framework, it carries out personal data collection and processing, in the meaning of Law 9887, dated on 10.03.2008 “On Personal Data Protection” as well as its respective bylaws.
• Privacy and personal data protection are matters of particular importance and Megatek is committed to rigorously comply with the entire legal framework on their protection and observance, in particular Law 9887, dated on 10.03.2008 “On Personal Data Protection”, as well as its respective bylaws and General Data Protection Regulation (GDPR), European law that governs all collection and processing of personal data from individuals inside the EU.
• With regard to personal data collection and processing, Megatek has complied with all preliminary formalities with the Personal Data Protection Commissioner.
• The main purpose of the personal data processing is to ensure the correct delivery of the orders placed through Megatek website, to improve the service quality, allow information communication related to the orders placed and to Megatek offers that might interest the Client and best meet the latter’s expectations. Megatek obtains prior consent of the Client in relation to communication of promotional offers in Client’s personal phone number. The Client has the right, in any time and free of charge, to refuse the communication of the promotional offers from Megatek.
• Personal data are retained by Megatek to ensure usage of the online shopping service and may be disclosed to Megatek business partners, only upon prior consent of the Client. Megatek reserves the right to transfer data only to its subcontractors, who may be located outside Albania, in compliance with the provisions of the legislation in force related to personal data transfer and it enters into contractual relationship with such subcontractors to ensure application of all security measures for personal data protection and confidentiality.
• Megatek shall retain the personal data of Clients who visit and carry out transactions on Megatek website for a period of five years from the last visit of the Client on Megatek website, except in the event of any disputes between the Client and Megatek in relation to the transactions carried out, in which case the retention period may be extended.
• Personal data are protected through the password you use to carry out the online purchase. The Client undertakes to always keep his password secret and confidential.
• Should the Client think or doubt his account is being jeopardized, he shall immediately notify Megatek.

What are your data protection rights?

• Our company would like to make sure you are fully aware of all of your data protection rights in compliance with General Data Protection Regulation (GDPR). Every user is entitled to the following:
  • The right to access: You have the right to request our company or copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification: You have the right to request that our company correct any information that you believe that is inaccurate. You also have the right to request our company to complete information you believe is incomplete.
  • The right to restrict processing: You have the right to request that our company restrict the processing of your personal data, under certain conditions.
  • The right of erasure: You have the right to request that our company erase your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our company’s processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these right by addressing to Megatek in writing at the following address: Megatek Sh.A., Katund i Ri, Superstrada Tiranë-Durrës, km 7, tek kthesa e Rinasit, Kashar, Tiranë please contact us:
  • Call us at: +355 (0) 42 388 399 / +355 (0) 42 388 333
  • Write us at our email: [email protected].

How we use cookies

• A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
• We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
• Overall, cookies help us to improve your experience on our website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
• Our company uses these cookies so that we recognize you on website and remember your previously selected preferences. This could include what language you prefer and location you are in. Also we use these cookies to collect information about your visit to our website, the content you viewed.

What we collect

• We may collect the following information:
  • Name and Surname.
  • Contact information including Email address, telephone numbers.
  • Demographic information such as country, region, city, house address, postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.
• For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

• We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

• You may choose to restrict the collection or use of your personal information in the following ways:
  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you have the right at any time to stop our company from contacting you for marketing purposes.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.